Wallace Landscape Associates, Inc. - Chadds Ford, Pennsylvania

carole C.

Wallace is the best! They do great work. Our yard and planters are always colorful and bright when they finish. They're responsive when we have questions and stand behind their worrk. We love our weekly crew that comes out. We've had Wallace for years and have always been happy.

Nancy S.

I can't say enough good things about Wallace Landscaping. Not only did they design and install all of our beautiful landscaping but they also keep it maintained beautifully each month. Every person we've dealt with there, from the gardeners and managers to the architect, are very attentive and customer service oriented. Worth every penny!

Ashley

I agree with the previous review that the presentation was professional but that's where it ended.

When I hired Wallace, I knew that they would be more expensive than others but chose to do so believing that they were a professional company that would come in, give me a comprehensive design with plantings, do a great job, and move on. Unfortunately, that was not the case. My project should have taken a few months. Instead, it took well over a year.

When I hire someone, (in this case to create a comprehensive plan including a pool, patio, and overall landscaping) my belief is that they are working with my best interest in mind. There is not one point at which this appeared to be the case. Instead, my ideas were passed over and the cost of the SWM system was out of control. Whether this is an issue with the township or not, it is their responsibility to take the steps that are best for their client. When I asked if they had gotten a variance, the response was "Please let us know if you are unhappy with the project." So no, they did not.

In addition to the overbuild of the SWM, the grading was not done properly and where there was once no stormwater issues, there now is. For six months, I dealt with a mud pit and two filthy puppies coming in and out of a newly remodeled house because they refused to accept that there was an issue.

In regards to basics, they never put base stone under flagstone pavers so there has been cracking there; no clean topsoil was replaced in places where they dug up rocks; I was charged for mud in the road- among a myriad of other things that should have been under their purview.

Furthermore, addressing a lack of professionalism, there was an inability to I to take responsibility for anything that they did- it was always someone else's fault. I am not sure I have ever dealt with so much passing of the buck. On the other hand, when it came to payment, they were right there checking in on when they would be receiving it. In addition, the owner of the company didn't respond to emails or have the ability to look at me when he was on my property. Since the project has been completed, they have reached out once as they now need something from me.

If you are going to invest in a large project, I would think twice about hiring Wallace.

And I never got my comprehensive landscaping plan.

Brendan L.

The initial design, consulting and implementation was highly professional. My wife and I then hired Wallace. After 5yrs, the work and landscape design has stood the test of time.

Karen M.

Super professional, highly talented group of experts whose designs and quality of work are spectacular. Would highly recommend!

Steve A.

Kristy S.