O'Reilly Auto Parts - Liberty, Kentucky

O'Reilly Auto Parts: Un Socio Confiable para Todas sus Necesidades Automotrices

Para aquellos que buscan soluciones integrales en el mundo del automóvil, O'Reilly Auto Parts se presenta como una opción excepcionalmente sólida. La empresa, con una sólida reputación y una amplia red de tiendas, ofrece una experiencia de compra completa y confiable. Con una ubicación estratégica en Liberty, Kentucky, específicamente en Dirección: 472 N Wallace Wilkinson Blvd B, Liberty, KY 42539, y un teléfono: 67870882, es fácilmente accesible para los residentes de la zona y sus alrededores. La página web: locations.oreillyauto.com es, sin duda, un recurso invaluable para obtener información detallada y explorar su amplio catálogo.

O'Reilly Auto Parts se distingue por sus especialidades, que abarcan desde repuestos de motor y piezas de frenos hasta accesorios para vehículos y herramientas. Su inventario es realmente extenso, cubriendo una gran variedad de marcas y modelos de automóviles. La empresa se ha consolidado como un referente en la distribución de:

Baterías de diferentes tipos y capacidades.
Piezas de repuesto para prácticamente cualquier componente del vehículo.
Herramientas manuales y eléctricas para el mantenimiento y reparación.
Accesorios para mejorar el rendimiento y la estética del automóvil.

La empresa se enorgullece de ofrecer una amplia gama de opciones de servicio al cliente, incluyendo:

Retiros en la puerta, facilitando la entrega de los productos directamente en el domicilio del cliente.
Entrega a domicilio, para aquellos que prefieren no desplazarse a la tienda.
Retiro en tienda, una opción rápida y conveniente para recoger los artículos.
Compras en tienda, con un personal altamente capacitado para brindar asesoramiento y asistencia.
Servicios en el lugar, ofreciendo diagnósticos y reparaciones básicas en el propio vehículo.
Entrega el mismo día, para una mayor eficiencia y comodidad.

Además, O'Reilly Auto Parts es consciente de la importancia de la accesibilidad y la comodidad. Su tienda en Liberty cuenta con entrada accesible para personas en silla de ruedas y estacionamiento accesible para personas en silla de ruedas. También aceptan diversas formas de pago, como cheques, pagos móviles mediante NFC, tarjetas de crédito y tarjetas de débito.

Las opiniones de los clientes son consistentemente positivas, con una opinión media: 4.1/5 según Google My Business, basada en 138 valoraciones. Esto refleja la satisfacción general de los usuarios con la calidad de los productos, la atención al cliente y la eficiencia de los servicios.

👍 Opiniones de O'Reilly Auto Parts

Nate M.

1/5

Nota

Life W. T. W.

2/5

Good place to have in a small town but I've gone back to them multiple times because I received the wrong part. Their computers are not accurate on alot of parts, especially if you have a mid-year model. Also, prices on alot of the store merchandise is very overpriced, and the employees didn't acknowledge me when I walked in or while I was shopping. Not impressed!

Jadee B.

4/5

Very helpful and knowledgable, they take the time to try and understand what you are looking for & do their best to get it for you. The staff are very friendly, they insure that your parts are correct. If the parts that u need have to be ordered and the part received isnt correct or damaged in transit that its replaced.

steven H.

5/5

Every since this location has opened it's been my only stop. I even buy their house brand tools. They are relatively knowledgeable, and can look up, and warranty parts very quickly and efficiently.

S D.

5/5

Employees are always willing to help, and they don't talk down to women.

Fd B.

1/5

Just a little background....
I am an ASE Advanced Level, Master Tech. I have been working on vehicles, mostly light trucks and cars professionally, since 1992. I have worked at new car dealerships and independent shops. I have managed service departments and currently own a repair facility in Liberty KY. Before I came back to my hometown, I lived and worked in major cities in TN., Nashville and Clarksville. I was briefly employed at O'Reilly Autoparts, maybe 15 years ago in TN.
I suppose I am a little spoiled by the service I have received over the years from all the auto parts stores, AutoZone, Carquest (remember them), Advance, Napa etc. It seemed they all wanted and appreciated my business. Commercial business is a different world from the retail walk in customer. There is usually a dedicated phone line/person for the commercial customer. The parts are sold at a discount, delivered in a timely manner or at least a scheduled time. All of them have district and regional commercial sales support staff who come to your shop and bring flyers for information on new products, sales spiffs and promotional items which is a welcome visit most of the time.
The O'Reilly store that serviced my shop in Clarksville, (Riverside Drive) was for the most part incredible. They had a few commercial sales changes over the years and somehow always managed to have good people to replace them. My Napa store was just behind my shop so it also was a great place to locate parts but O'Reilly was my (FirstCall) the majority of the time.
Imagine my surprise when I began to deal with my local O'Reilly store 5056. At first it wasn't too bad. They had a great commercial sales representative, knowledgeable, proficient, used the limited amount of support and tools at her disposal very well. A longtime friend worked behind the counter. I had an early visit from the regional and district commercial sales representatives, all seemed well.
Fast forward to today and to sum it up I will say this. All the things I have written about my past good if not great experiences with O'Reilly Autoparts are non existent here. No dedicated commercial staff, poor if any delivery services, the ability to pick up the phone, give the needed information to the counter person, (my friend still works there, I am thankful for that help at least. Thanks Lewis!) and receive the correct part, not likely. Also the promise of parts arriving at the store from either the Hub store or a SS (surrounding store) when expected falls to the wayside most times. I am resigned to spending time I do not have to look up and cross reference my own part numbers to guarantee a correct part. I still want to have the convenience I get at times from having a local O'Reilly store and they are not my only choice. Thankfully there is a Napa store in town and the loyal Hometown Autoparts. Which is more and more where I procure my autoparts, or online, like most people these days.
You may ask why this is. My take on it is simple. The store is mostly out of stock. They are understaffed because their pay is not inline with other auto parts chains. Except for a few rare occasions (welcome William{Tim} ) the revolving door of counter personnel for the most part have been inadequately trained, poorly managed, and possess a small amount of, if any, automotive knowledge. They are a small town store, maybe left out in the cold by their corporate management. It is a shame a company as large as O'Reilly cares so little about their footprint in my hometown.

Brandon L.

1/5

I hate this store.. I will never shop there again

Robin J. N.

1/5

Poor customer service skills and no knowledge of vehicles. If it isn't on their computer, they haven't a clue. There were 3 other customers in the store, we all ended up going to Napa