Hi-Tek Auto - Okeechobee, Florida

Nick Holtz

The service was absolutely horrendous. Lied to me over the phone about when my car would be seen. They couldn’t even tell me what was wrong with my car and they had it for around 3 weeks. Left me questioning their capability to do the work right. Left my window down outside in the rain and there’s now mold all over the backseat of my car and over my stuff I had in the backseat. Several hundred dollars worth of stuff ruined because of their ignorance. Absolutely disrespectful and can’t believe they run business this way

Issac Cartagena

This place was highly recommended for me to try witch is even more disappointing that I am writing this review TERRIBLE TERRIBLE service they will not answer your call if they do they promise a call back and never do… took my car 3 weeks ago to get worked on gave me the run around saying they’ll fix it and wanted me to pay over 1,000 with no explanation just to trust them while they had my car sit there for 3 weeks till they see convenient I called them out on not having any progress on my vehicle and he simply said to take it somewhere else and put my car to the side of the road. Worst service I ever experience not just as a mechanic service but from any place I have ever been too Please do not take your vehicle there there are multiple reviews that says this exact thing

Puerto Rican

Very slow shop/business,every call I made got pushed off and they make up excuses as to why they haven’t even looked at your car.One whole week and still they had not given me an price range or even took a look when it was expressed to me that they would have a price the day after it was dropped off.

James Alls

Brought in my 05 Dodge Ram 3500 with a wiring problem. If any of you have ever traced down this kind of a problem, it is a pain.
They went right to work. Checking and testing. After a couple hours, they found the problem. Short in wiring going to brake light on top of the cab. Work was done professionally, and everything works fine now. Great job at a good price. I'm very happy.

Ed Hawks

Our sons car broke down late on a weekend. We had it towed here after looking on line. They had it fixed by noon on Monday for a VERY reasonable price. Would highly recommend this shop. We were miles away and they were fast, honest and pleasant!

andrew clayton

I can't speak for their automotive repair skills, because the situation I/my car is in, but I can sure talk about their abysmal communication skills.

I call on a Wednesday, they say bring it first thing Monday morning.

I bring it in at 8AM Monday, the receptionist says she'll call me when they have updates. Fair enough, they're busy. The mechanic hooks it up to a computer, realizes he cant read any codes because the batteries been unhooked and the car hasn't had the issue since. Fair enough. But no call.

On Tuesday I give them plenty of time under the assumption they're still busy. I call them at 3PM, the receptionist says she hasn't had any updates on my car but she'll ask the mechanic and call me back in a few minutes. Close to 2 and a half hours later, still no call, so I call back and am immediately put on hold. I'm on hold until the shop closes, which isn't long since I didn't know that the shop was closing soon. But you think instead of asking someone to hold they would just say "the shop is closing soon, please call back tomorrow"

It's now Wednesday, and I'm annoyed. I call back and the receptionist says she hasn't heard anything, apparently their customer communication skills aren't the only ones that need work, because for a shop with only a couple bays, you think they'd be able to talk to each other. I bring this all up to the receptionist, and she asks "what am I supposed to call you when I don't have any information?" and as someone who's worked customer service focused jobs, yes you absolutely should call someone back if you say you will, even if its to tell them there's been no updates. But her not calling me is a good thing, because it's annoyed me enough to complain and she says she'll have the mechanic call me, she also hangs up when I mention how unprofessional this all is, go figure. The mechanic calls and tells me that my car can be picked up, that he hooked it up and there are no codes to indicate the problem (as mentioned earlier). A 1 minute phone call, that would have been shorter if I didn't complain about this ordeal. Maybe the mechanic doesn't know the shops phone number to tell the receptionist I can pick up my car, because at that point being busy isn't an excuse, the mechanic or the receptionist should have communicated with each other.

Gary Duckworth

The area's top installer of Jasper Engines and Transmissions. You can trust them to replace your engine or trans with a factory fresh unit covered by a nationwide 3 year/1000,000 mile warranty

Janet Mckenna

Always polite, knowledgeable and friendly. Made an appointment. Had brakes checked and repaired.. Work done on time and only replaced what was necessary. Clean work and fair price