Hi-Tech Import Automotive - Lakewood, Colorado

Sarah F.

My car’s check engine light recently came on, so I called and spoke to Laura. She said I could stop by and they could use their scanning to see what the specific issue was. I stopped by on my way home from work and the owner came out and did it himself. He was very upfront and honest and told me the issue and said that it wasn’t something that needed immediate attention. And would not impact my ability to drive the car. I was grateful for his honesty and since my car is older, I didn’t want to invest a bunch of money in my car for nothing. There was no charge for his assessment and advice. I am definitely returning to this shop to give them my business.

Frank S.

This is a stand-out auto repair shop. Not only do they go out of their way to accommodate new customers, but they also bend over backward to accommodate existing customers into their busy schedules. I very rarely post, but I feel compelled to let the community know that Hi-Tech Import is a company that you can trust to do a great job and always shoot straight with estimates and repairs. Thanks, Don, Craig, and Laura!

Rachel J.

Definitely not an above and beyond customer service experience. I was stranded with a blown tire, literally right outside their shop as a coincidence thinking that this was the worse/best thing. And couldn’t take the small amount of time to help me get a new tire on my rim. Probably would say an easy 15-20
Min job cause I already had a tire I just needed someone to put it on the rim. With 2 hours still left before they closed and after seeing I hadn’t been to their shop before they turned me away cause they were trying to wrap up already for the night…

Jason B.

Don, Craig and Laura are very professional, and straight to the point---no upselling; they did exactly what I requested. I needed my Miller Cat catalytic converter shield installed and they were able to complete it in under an hour, and at a very good price. Stop by their place; they know all things Toyota.

Chris J.

Don and Craig as do the rest of the employees at His Tech REALLY know their stuff and are going to give your vehicle a total comprehensive going over to give you all the information you need to get your car back to optimum running order!! As good probably better than what the dealership can do for WAY WAY less!! A really safe confident place to take your Lexus/ Toyota or any make. They will put a smile on your face.

Alicia C.

Fantastic and trustworthy local business! They were able to get me in quickly for an estimate (dropped off in the morning with plan to pick up at the end of the day). I was expecting it to be a pretty significant (and expensive) repair, but they ended up finding a minor issue that they fixed that day (and for a reasonable price). I really appreciate when car repair places don’t recommend things you don’t need and take time to explain things to you. I’m definitely planning to go back for my next service!

Joseph T.

Had work done a couple of years ago… fantastic experience.

Call on 7/10 to ask some questions and tried to set up a time. Woman that answered the phone was clearly in a hurry to NOT speak with me. I had to tell her 3 times that i need to work out transportation while my vehicle would be in the shop. She finally told me… “do you want the appointment or not, I have other things to do”. Really… wow! I would post a zero, but it’s not an option.
If this is who they want as there up front person… I will be finding a new shop.
Joe

Marlie G.

I have never met a staff who are so honest and trustworthy. They told me that the tubing connected to my catalytic converter was too short and installed improperly my Midas. Instead of making money off of this, they advised me to go to Midas and ensure that they fix the problem. Even gave me their business card and told me to have Midas call them if they gave my any trouble, I will definitely be coming back for all my car maintenance in the future!