Hi-C Battery LLC - Denver, Colorado

Mike F.

I am a satisfied customer!
I have had my BH eMotion Neo Cross since November 2013 when I bought it new in Hawaii. The bike has over 10,000 miles on it, commuting and recreational.
Last year it became evident that the battery, which was original, was not holding its charge properly.
My search led me to Hi-C Battery LLC for a battery rebuild. They made everything easy. I am extremely satisfied with the results. After four months of use, I can say the rebuilt battery has more endurance and faster charging time than the bike ever had before. I hope to get many more years service out of my ebike.

Art V.

Excellent service. Delivered rebuilt batteries to like new condition as promised and helped me locate an extra charger that had been discontinued. Highly recommend this service for anyone needing e-bike battery services.

Martin H.

I had a lithium battery for a Luggie mobility cart that would not charge. They were $990 on Amazon and Ebay! Hi-C battery rebuilt the battery for 1/3 of that price! Works great Thank You for a great job and great savings

Kate H.

What a great company! We purchased two second hand Ebikes and knew one of the bike batteries did not work. Patrick, at Hi-C, responded immediately to our email inquiries and not only suggested Hi-C could re-cell the battery but could improve the batteries performance. (And add a locking mechanism to the battery). We are so happy with the “new” battery that we will be sending the second battery to Hi-C this winter to be re-celled and improved. We highly recommend this company.

Ed W.

I was a bit surprised that HI-C could not perform repairs on two battery packs. Sometimes I see them say "battery rebuilding" and I have also seen them say "battery repairs." Perhaps they prefer just rebuilding jobs. I sent them an email with photos and descriptions of the two e-bike battery pack repair jobs I was looking to have done; One a charging jack replacement, (I did the stupid but fairly common mistake of sticking my key into the charging port.) The other was to switch an entire internal cell pack from one Hailong brand battery case to another of the exact same size dimensions. This would allow us use to use that new cell pack on two of our three bikes. Instead of a return call with suggestions or questions about the two repair jobs. I was surprised to receive a tiny email response saying, "no thanks." I fully support their right to pick and choose whatever work is best match for their business. According to other reviews I have to believe they are a highly capable e-bike battery pack rebuilding shop. Perhaps late June being the heart of the season they could not fit my work in? I have no idea. Regardless, so much for being thrilled to find a local e-bike battery pack "repair" shop.

Richard F.

The 350 watt battery on my e-bike was providing less range with each ride. Patrick at Hi-C replaced all of the cells inside the battery with new, high-quality, higher-power cells. The results are amazing. The battery has more range, and more pep than it ever had. And it charges much faster.

It took a week for UPS to deliver my battery to Hi-C, a little less than a week for the upgrade, and a week to deliver the battery back to me. But it was worth it. My 350 watt bike is now behaving like a 500 watt bike with extended range.

Benjamin B.

Found this company online and decided to send my battery in because of the good reviews. 15 Business days is how long it took from when it left my hands to when I received it back with brand new batteries. Shipping both ways took 4 business days each. So in total it took them 7 business days to process, repair, test and ship my battery. What absolutely fantastic service! Everything needed was relayed to me via email and shipping instructions were clear. The whole process was fantastic. I also recommended their services to the owner of a local Ebike shop who was looking for a new battery repair vendor. Hi-C gained a new customer base without knowing it. Great company to work with.

Mark E.

Patrick and Hi-C were great! I let the battery on my generic ebike run down dead and it wouldn't recharge. Company has disappeared, so I can't replace the battery. So without a repair, no "e" in "ebike." Patrick knew the battery (had one in the shop) and quoted me a reasonable price. I sent it in, he sent it back fixed. BUT it failed again and I sent it back. The BMS needed repair, which he did, and promptly returned. Throughout, Patrick's communication has been great, his turnaround times outstanding. And, THE BATTERY WORKS GREAT. Thank you.