Cleveland Aluminum & Exteriors - Cleveland, Tennessee

Toribio N.

Lugar. Excelente para. Compras

Lobo S.

Muy y😁

Sandra B.

CLEVELAND Aluminum does some of the best work in Bradley County. Added cedar shake siding to the bay window section of our house and did a tremendously neat job! Had some leaks in our wall and they repaired as they worked! They show up and stick with the job until you are completely satisfied. Great attitudes in office and in the field where the work is completed. You can trust them to do the work you agree to on the contract. They have done windows before and now siding for us and do great work!

Uodate: 12/2021 they have also done two duplexes with replacement windows. They are so neat you can hardly tell old windows came out and the new ones put in place! No damage to walls or openings at all! They come when they say they will and are well worth waiting for.

Tennessee D.

About two years ago I had Cleveland Aluminum finish some siding, soffit and fascia work on our house. If you find any wood that need to be placed please do so, Normally, I would have done this myself but the height of the part of the house was just out of reach for me and buying or renting the equipment just did not make financial since. My wife and I had done the rest of the house ourselves, so we know what’s involved.
About 6 months after they completed the job, part of the fascia on the new part of the house at peek came off. So, I made a call and without much fuss they came out and repaired it.
Now, about 2 years later another part of the fascia has come off. Now, I am thinking these guys are not the professionals they claim to be. After some major prodding from my wife I call Cleveland Aluminum and of course I get what you would expect. We don’t warranty after 1 year. Now I know for a fact that Don was in my front yard telling me and my, “Don’t worry about it. It’s covered for 10 years.” Getting it writing is my motto when dealing with anything to do with your house from now.
After some polite conversation, some pictures and so on. Don comes out and looks at and says: “Went by yesterday and looked. The wood is not dry rotted it is weathered. It is fine and does not need to be replaced. What got is wind damage to facia metal. We can send a crew out to replace if for $375.00.”
So, now I am thinking to myself. My wife and I put up all the fascia on the rest of the house and not one piece has come off.
Does that mean we are better at this job then the so called professionals are?
Why would I pay them to do the job again?
One of the definitions of insanity is: “Doing the same thing over and over again expecting different results.”
On the good side of working with Cleveland Aluminum is working with Lisa. If you need any kind of information, have questions. She is very helpful.

Old Fort, Tennessee

Caveman C.

Nice people! They work hard for your happiness.

Randy J.

Be VERY careful calling these guys to do any work for you! Called to have them give us a proposal on a door install and they quoted us a $1500 exterior door. Before they left, they had me sign this "proposal" and said it would be several weeks before they could get it done, but would initiate the order. I called them less than a week later and asked them to cancel the work because I could get the job done for less than half their quote. They ("Don") informed me I would still be required to pay full price for the door, no matter what.
I had to personally contact the door company and ask if they had begun work on this specific door. They had not, but reportedly had already "ordered materials", so told me I would probably have to pay a "restocking fee" of 25%...$200+!! For what? No materials sent. No materials consumed. All because I changed my mind and went with a cheaper option.
If this company is in the business of nailing their customers who change their mind BEFORE anything is done... well, think twice before you call them.

Britney B.

Don is the owner of this company and I don’t say this lightly because it takes a lot for me to speak poorly of another human being but he is a very dishonest man, does not stand by his work and will put the almighty dollar before his reputation or any form of customer service.

It takes very little to be an honest business owner and in the end you’ll make a lot more money because of it. Maybe someday he will change his ways- in the meantime STEER clear

John C.

It's Always a welcomed pleasure to do business with a knowedgeble staff, Cleveland Aluminum has just that. If not on hand their ability to get what you need in a short amount of time is uncanny. Highly recommend for all your exterior needs