Benz Hydraulics A Division of RG Group - New Castle, Delaware

Gabriel Z.

Exelente Service

Corey D.

I came into the store to purchase a hose. I thought we were on the same page but there was a misunderstanding about the size (the width) of the hose...and when I came back the hose was too big, I explained I couldn't use it. They proceeded to charge me for both hoses even though one was useless to me. I don't think I dont think i could ever go back, strictly Colliflower Holes & Fittings

Eugene W.

Stopped in to get an automotive AC line hose and fittings made today. Guys were SUPER HELPFUL and had great attitudes. Always a pleasure to support small businesses with friendly staff. Thanks so much for the help!!!!

Ethan S.

I had a great experience with Benz. Ronaldo helped me several times on a custom hydraulic project for AG equipment. He is friendly, super knowledgeable and patient as we figured out hoses, fittings, and tubing for my equipment. I highly recommend this company.

Bill C. (.

Sometime during the Summer of 2022 I dropped off a Swagelok® Multi-Head Swaging Unit (MHSU) for inspection and possible repair. It was "weeping"...(Repair ticket #792586)

You guys are a big Parker Dealer and this was a Swagelok® unit....but a leaking pump is a leaking pump....and I needed help. Nearest Swagelok® dealer is in Allentown, PA.

I was told it would take a while and I agreed to being in "no rush." I said 3 to 4 weeks would be fine.

About a month later I called to check the status and was told that they hadn't had a chance to inspect it yet.

I waited another 3-4 weeks and then went down to the store and was informed that they hadn't looked at it yet. But, come back tomorrow, and we will have completed the inspection and have some information for you.

So I show up the next day, at the same time 2:00 PM, same two guys at the counter, and nothing. Hadn't looked at it yet. Not even a "Sorry".

At this point I said that I better just take it back and leave.

It is now June of 2023 and I am on the Web still looking for a nearby repair facility to fix this same pump....Guess I really wasn't in a hurry.

Oh, I forgot. On the first day that I dropped off the pump for inspection....I also dropped off 20 lbs. of Kennett Square Portabella mushrooms for the Counter Guy's as just a personal thanks from me!

Didn't help.

Michel D.

I walked into the shop thinking that my afternoon was gone.Destroyed the hydraulic line we did but a savior Mark Ferris, came out with an amazing attitude and an even better game plan in less than 30 minutes we had the line changed topped off with oil and our bill in hand heading on out. Truly this was an amazing experience.

Amanda C.

Came in for a hose yesterday paid for the hose got the exact same hose for 204.80 realized another hose was leaking the exact same length as the other hose it runs parallel to the one I got made due to timing called in to see if they could make the same exact hose off of the invoice I had from earlier. Chester yes I can make it came in right before closing hose was finished started installing the hose it was 7ft short. I didn’t want to uninstall it in bring it back came back this morning in hope of getting the problem fixed. Ended up paying $68.17 for another hose that they didn’t make long enough. This place is usually good I’m going back to Tipco why should I have to pay for some one mistake

Denise D.

Came here to have a house& fitting repaired. They said they don't do this. But this is the place I last had it done sadly, their name is not accurate.