ABC Hydraulics Inc - Berlin, Connecticut

Al W.

STOP!! Get a quote before having any work done at ABC! I had my father drop off a cylinder piston rod from a Case 580 that I’m working on. The rod was removed from the cylinder and the only task for ABC was to loosen the bolt that holds the piston on. One bolt, just loosen….thats it. ABC whacked me $148 just to loosen one bolt. They must’ve known how ridiculous the cost would be just to loosen the bolt but they said nothing to my father when he dropped it off.
Several weeks ago ABC repaired two cylinders from the same Case 580 and charged $965. That seemed high but no complaints. I’ve done business with ABC in the past and I have never had issues with their work. Thankfully ABC isn’t the only hydraulic repair facility around. I will never do business with ABC again.

F I.

Fortunately I didn't pay any attention to the other reviews. These guys were recommended to me by the owner of my boatyard in Portland. Jim and Rich were great and knowledgeable and not put off by my relatively small tractor issue. They were a wealth of information and suggestions and in the end gave me the perfect solution - recommended someone who could come out and do remote work. These guys are my new hydraulics repair shop.

Jenn P.

Don’t pay attention to prior reviews if you need hydraulics done correctly and done quickly and everyone knows this is THE place. They don’t treat you badly they are knowledgeable.
Bring your parts or lines with you don’t ask for quotes over the phone.
Know your machine and specs and you will get what you need quickly and professionally usually while you wait. New location has better stock of fittings and parts. Good guys know their business and competitive prices.

Patty B.

Called to ask a question for my dad and was treated so horribly by the man who answered the phone. I quote "I don't know, I do not have xray vision." was the answer he yelped out when I asked for the price of a seal. All he had to explain was that I'd have to bring the part in. Good customer service and kind people are hard to find nowadays. Such a shame!!

Jordan C.

Great hydraulic shop for all youre needs, very knowledgeable and happy to help you. There experience is irreplaceable hard to find people like this. Also sell snowplow parts for almost any make model as well as sanders

that D.

Would have gave 1 star but the guy at the counter was nice. Spoke to rich the day before and was told it would be $10 for the part that i needed, then i go in the next day and he charged me double for that part..not good

Scott K.

This was my first experience with them, but certainly not my last. They are knowledgeable and professional and gave awesome and fast service. I highly recommend

Jonas

Business moved to another town without updating their account on Google Maps.

It's time killing to drive to their said address in Rocky Hill.