A2Z CELL & Hi-Q WATER - Long Beach, California

Diane G.

When my Galaxy 23 died completely, I panicked. It wouldn't come at all, I think because I wet it with salt water. I bought my phone from Best Buy but the Geeks said they would have to send it to Samsung for repair and it was out of warranty. Then I remembered every time I went to purchase water from Hi-Q, I saw people picking up repaired laptops, iPads cellphones and they all seemed so satisfied with the service.
Memmo the technician did not disappoint! He had to keep my phone for 2 days while waiting for the parts and this part was so scary! Note to self and everyone reading this... memorize phone numbers!!!!!
When I picked up my phone, it was better than new... he put a kind of screen on it that he never gets fingerprints. I used to constantly wipe my phone with a fiber cloth.
I highly recommend this place! The service is very high quality and professional!!

Patrick S.

I was stressing about phone repairs/replacement costs after killing my screen all last night. I went in first thing in the morning, they fixed it up in less than an hour, less than $100. iPhone X works like new, all the stress gone. Highly recommended, super easygoing and helpful. Now to backup my phone.

Jacob R.

I never leave reviews and I’m sure he is otherwise competent, but this owner’s treatment of me was a bit out of hand. I went in for a simple charger port cleaning. His rate of $25 was already expensive, but he was friendly and professional so I said sure. I leave the store and try to make a call in the parking lot after paying and my phone has this new clicking noise; turns out he broke my microphone!

I immediately call him back and he starts playing 21 questions and asking how he could have possibly done it and how I could possibly know he did it, instead of doing the right thing and admitting responsibility. His inability to take responsibility for breaking my iPhone was irresponsible. He actually broke my entire motherboard so without AppleCare, it would have been a $500 repair.

Francisco G.

Excellent service, this was a quick and easy stop for the repair of my iPhone screen.
They guy who repaired my cell was very professional and quick, save me a lot on money and time.

100% recommended

Nick B.

First time visiting this store, so I wanted to use pH strips to verify if their $4/5gal alkaline water was actually alkaline. Turns out, its not with a pH of 6. Their regular distilled water also had a pH of 6. Long beach tap had a pH of 7 just for comparison. Bottom line- I highly doubt they regularly maintain the salts of their alkaline water. They are most likely up-selling regular distilled water as alkaline water. Wont be back.

Jamison B.

I bought a screen protector here for my new iPhone XR and the guy was nice and helpful, he put the screen protector on for and everything was chill. 15 bucks, not bad.
Not even a week has gone by and the screen protector is chipping away at the bottom of the screen. I bring my phone by today and whoever’s workin right now was not helpful, was on the phone while talking to me, and believed that he knew for certain that I must of dropped my phone and that There was no way that could happen.
Needless to say, I felt slightly foolish for even coming into the store with my issue. I wouldn’t recommend buying accessories for ur phone here. Just come for the water

Jaime J.

Hi, I just brought two, five gallon bottles into your store and paid $10 to fill them up with alkaline water. Got home & filled up only nine, one gallon bottles. Your machine's twin, alkaline dispensers each only gave me 4.5 gallons, when I selected the five gallon option; however, I paid $10 with the Venmo app

Mariana S.

I love this place I been going for years and I work for metro and customer with Crack screen or problems with their phone that we aren't able to fix I recommend them to my friend memo the best