Holiday Inn Express & Suites Tacoma Downtown, an IHG Hotel - Tacoma, Washington

Jonatan A. C.

La razón principal de que no me haya gustado mi estancia en este hotel ha sido el servicio. Llegué a la habitación después de un largo día a las 11 de la noche y encontré que el sofá cama no estaba preparado a pesar de estar hecha la reserva para tres personas. Un error lo puede tener cualquiera, así que llamé a recepción. La forma de solucionarlo fue llevarme un juego de sábanas a la habitación y nada más. Es la primera vez que tengo que hacerme yo mismo la cama en un hotel. Por lo demás la habitación estaba acorde a lo esperado y el desayuno era el estándar de cualquier Holiday Inn Express.

M4y3r G.

Gracias por su servicio me agrado y me siento muy satisfecha.
Delicioso desayuno, buen servicio y el lugar limpio me siento contenta.
Gracias Irma ; ) : ) 😀 🙂

Jose L. H.

Abitacione limpia areas limpias 😁✌

Pamela C.

N/A

Ryan M.

Regular hotel.

Justine L.

I stayed here for 2 nights.

Rooms: the fan on the ac/heating unit was VERY loud even on the low setting. It was quite disruptive. Also the blackout shades don't close and there are only sheer curtains to cover the windows. This wasn't so bad since it was late fall and the days are short, but very strange to not be able to cover the windows fully.
Otherwise I found the room nicely appointed and comfortable.

Service: all the staff were friendly, I was pleasantly surprised at the complimentary breakfast, and the on-site parking was very reasonably priced and convenient.

Location: the location was great and felt safe and comfortable to walk around even after dark as a solo female traveler.

Lori G.

Renovations didn't bother us, it's not noisy at night when you need to sleep and they start at a respectable hour in the morning. I can't wait to return and see the new lobby.
We had a wonderful stay at this hotel. The staff went above and beyond when their room key system went offline, they always had someone ready to open room doors with almost no wait. The key system was resolved the next day.
Our room was well appointed and clean. The bed was extremely comfortable with 4 pillows and an extra blanket if needed. Little coffee area in the room was excellent. There is also a microwave if needed.
The bathroom was set up with lotion, shampoo, soap and conditioner. The towels are soft and plenty in the bathroom.
Front desk staff are very friendly and more than happy to give you ideas on where to eat in the area. They also have a list of things to do around the area, just ask and they will provide you with it.
On site parking is a secured area, we never had an issue with the 4 days we had our vehicle parked there.
Plenty to do and see in this neighborhood.
We will return.

Alexander E.

We had a great one night stay! Despite the renovations we had no issue with the key card system, access to elevators, or parking garage. Parking as of 9/1/2024 was 15 USD (presumably 15/day).

Room was newly refurbished and the king bed was wonderful. Suffice to say, we got a great night sleep!

We did not hear any construction and had a room on the sixth floor. We checked out early but wanted to do a few more things in Tacoma and the host let us know that we had until 3pm to leave the parking garage, which was awesome.

Would stay again! Worth the price.